What information do we collect?
Flow Aquatics collects the following:
• details you provide on registration/contact
• information we learn about you from your use of our service
• data gathered from your visits to the site
• information about the transactions you undertake
• details of the payments you make
We may collect additional information in connection with your participation in any promotions or competitions offered by our web site provided by you when submitting a customer review.
Please tell us immediately if any of your personal details (name, address etc.) change, so that we can ensure our records are up to date.
What do we do with the information we collect?
We will use the information to manage your account with us and we will monitor your use of our web site in order to identify customer preferences and track the volume of traffic on particular pages.
We may use your information to notify you about changes to the functionality of our web site. We may send you offers or information which we think you may be interested in.
We may contact you by post, fax, email or telephone. If, at any time, you decide you no longer want to be contacted by us or to receive offers and information from Flow Aquatics please contact us and we will remove you from our mailing list.
Disclosures of your information
We will not sell, trade or rent information about you to others.
Transferring information overseas
We will not transfer your information outside the European Economic Area.
What about cookies?
Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. You do not need to allow your browser to accept cookies in order to use our service.
As required by the Data Protection Act 1998, we follow strict security procedures and take appropriate measures to ensure that the information about you is not damaged or destroyed, or disclosed to a third party without your permission and to prevent unauthorized access to it. This means that we may require you to co-operate with our security checks before we can disclose information to you.
You have the right to access the personal data that is held about you.